Privacy Policy

Your privacy matters to us. At Nova Bliss, we are committed to protecting your personal information and ensuring a safe and secure shopping experience.

1. Information We Collect

When you visit or make a purchase from our site, we may collect the following information:

Personal Information: Name, email address, phone number, shipping/billing address
Payment Information: Card details (processed securely via third-party payment gateways)
Order History & Preferences
Browser & Device Information: IP address, device type, browser type, location data, and cookies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer support messages
Improve your shopping experience and personalize content
Prevent fraud and ensure platform security
Share promotional offers (if you opt-in to receive them)

3. Data Protection

We take your data security seriously:

All sensitive payment data is encrypted and processed via secure, PCI-compliant gateways
We implement SSL (Secure Socket Layer) encryption to protect your browsing
Your data is stored on secure servers and accessed only by authorized personnel

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share limited data with trusted third-party partners only for:

Payment processing
Shipping and logistics
Analytics and performance tracking
These partners are bound by confidentiality and data protection agreements.

5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and provide relevant marketing. You can choose to disable cookies via your browser settings, although it may affect site functionality.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt-out of marketing communications
Request information on how your data is used

To make a request, please contact us [03701540016].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact:
📍 Nova Bliss, Johar Town, Lahore, Pakistan
📞 [03701540016]